30% of Americans Read Spam!Written by Sue Walsh on August 30, 2013
A new study has compiled some depressing results. According to the research conducted by a security firm, a whopping 30% of Americans willingly open messages they know to be spam. If that wasn’t bad enough, nearly 9% open attachments they find in spam messages. The study didn’t say, but I think it’s safe to assume those same people also happily click on links in spam messages and agree to install those “flash upgrades”.
IT managers everywhere are crying.
Why are so many people still doing something so foolish? It comes down to simple human nature and that thing that killed the cat-curiosity. People simply can’t resist the chance that maybe they did get an inheritance from a long-lost relative, or the chance that maybe they really are nude photos of Taylor Swift. I believe another reason is panic. People get a confirmation saying they bought some expensive airline tickets or electronics and immediately think their bank or credit card account has been hacked. Of course they want to see the invoice attached-it never occurs to them to go check the accounts themselves. People just don’t think. They let their emotions get the best of them, and that’s what hackers and spammers are hoping for.
What’s an IT manager to do? Educate. Keep educating your users. Run tests every so often-send a fake phishing email out and keep track of who falls for it. Those are the people you need to keep a close eye on. Make sure the company’s spam filters are always up to date, and give thanks for the 70% of people who know better!